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2015

Measuring Broadband America
Fixed Broadband Report

A Report on Consumer Fixed Broadband Performance
in the United States

FCC’s Office of Engineering and Technology
and

Consumer and Governmental Affairs Bureau

Federal Communications Commission 1 Measuring Broadband America
2015 Measuring Broadband America Fixed Broadband Report Federal Communications Commission

Table of Contents
1. Executive Summary............................................................................................................................... 6
2. Summary of Key Findings ...................................................................................................................... 8

A. Most popular advertised service tiers .............................................................................................. 8
B. Actual download speeds ................................................................................................................. 12
C. Variations in speeds ........................................................................................................................ 14
D. Latency ............................................................................................................................................ 17
E. Packet loss....................................................................................................................................... 18
F. Web Browsing Performance ........................................................................................................... 19
3. Methodology....................................................................................................................................... 21
A. Participants ..................................................................................................................................... 21
B. Measurement process .................................................................................................................... 22
C. Measurement tests and performance metrics ............................................................................... 23
D. Availability of Data .......................................................................................................................... 25
4. Test Results ......................................................................................................................................... 26
A. Most popular advertised service tiers ............................................................................................ 26
B. Actual speeds .................................................................................................................................. 26
C. Variations in speeds ........................................................................................................................ 30
D. Latency ............................................................................................................................................ 42
5. Additional test results ......................................................................................................................... 44
A. Actual speed, by service tier ........................................................................................................... 44
B. Variations in speed.......................................................................................................................... 53
C. Web browsing performance, by service tier................................................................................... 61
D. Methodology and Sampling Plan for Statewide Statistics .............................................................. 66

Appendix A: AT&T Separation of IP-ba


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